Privacy Policy

Last updated: January 1, 2025

Review Reply ("we", "us", or "our") operates the Review Reply service. This policy explains how we collect, use, and protect your information.

Information We Collect

When you use Review Reply, we collect:

• Your Google account information (name, email) via Google OAuth
• Your Google Business Profile data (business name, review content)
• Usage data (reviews generated, responses posted)

How We Use Your Information

• To generate AI responses to your Google reviews
• To post approved responses to your Google Business Profile
• To manage your subscription and usage limits
• To improve the service

Google Data

We connect to your Google Business Profile via Google's official OAuth system. We only request permission to read your reviews and post responses on your behalf. We never see or store your Google password. You can revoke access at any time via your Google account settings.

Data Sharing

We do not sell your data. We do not share your data with third parties except as required to operate the service (e.g., payment processing, AI response generation).

Data Security

We use industry-standard security practices to protect your data. All data is transmitted over HTTPS.

Data Retention

We retain your data for as long as your account is active. You can request deletion of your data by contacting us.

Contact

Questions about this policy? Email us at [email protected].